Makeup is non-refundable.
Consultations are complementary.
All major credit cards are accepted. No checks over $200.00 will be accepted. Sorry for the inconvenience.
Payment is due at time services are rendered. NO EXCEPTIONS.
In order to purchase hair extensions, we mandate a 50% down payment for the hair upon making the appointment. The remainder will be due at time of service.
If you need to cancel your appointment for any reason please call within 24 hours of your scheduled appointment time.
After 3 no call/no show incidents within a 2 year period, the client will be required to pay a 20% deposit toward their upcoming appointment. If the client no call/no shows after they've paid the deposit for the future appointment, they will not be reimbursed the deposit amount. It will be required to pay the 20% down for up to a year on any appointments scheduled once the client has reached the no call/no show limit.
If for any reason a guest is not satisfied with their haircut or color service the guest has 7 days from the original appointment date to come back for an adjustment at no additional charge.